Privacy Policy
Visa2AU Pty Ltd (ABN 36676512397) handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
- Contact details you submit via forms (name, email, phone, message).
- Payment identifiers when you pay an invoice (processed by Stripe — card details never touch our servers).
- Video consultation metadata (hosted by Daily.co; consultations are recorded for quality and compliance with your consent shown before joining).
- Voice assistant interactions (processed by ElevenLabs, where enabled) used to respond to your enquiry.
How we use it
To respond to enquiries, provide migration services, meet our professional obligations, and improve this website. We do not sell personal information.
Cross-border disclosure
Some service providers (Stripe, Daily.co, ElevenLabs, Cloudflare) process data overseas. We take reasonable steps to ensure they handle it consistently with the APPs (APP 8).
Access and correction
You may request access to, or correction of, your personal information at any time via info@visa2.au.
Terms of Use
Information, not advice
Content on this website — including visa guides, the Pathway Finder, search results and the voice assistant — is general information only. It is not migration advice, cannot replace a consultation with a registered migration agent, and may not reflect the latest legislative changes. Individual advice is provided only under a written engagement.
Registrations
Migration advice is provided by registered migration agents: MARN 0534230 (N. Arens), 2418663 (S. Vinnichenko), operating under the Migration Agents Code of Conduct (mara.gov.au).
Historical results
Success-rate figures describe our historical record and do not guarantee the outcome of any future application.
Contact
Level 17, 1 Denison Street, North Sydney NSW 2060 · info@visa2.au · +61 2 9136 2462